PRICES
All products include VAT 25,5%. Delivery charges vary depending on the country of delivery. Delivery prices are displayed when selecting the delivery method before finalizing the purchase. All prices and product information on earbit.fi are subject to change without prior notice.
ORDER CONFIRMATION
Upon successful order placement, you will receive an order confirmation and a receipt via email.
PAYMENTS
We Accept:
Visa, MasterCard ja American Express
Online domestic banks: Nordea, Osuuspankki, Danske Bank, Säästöpankki, Oma Säästöpankki, POP Pankki, Aktia, Ålandsbanken, and S-Pankki.
Mobile payment: Apple Pay, Google Pay, MobilePay, and Siirto
Pay later payment services: Walley and Walley B2B invoice.
Payment Service Provider Paytrail Oyj serves as the payment intermediary and service provider in collaboration with Finnish banks and credit institutions and is an authorized payment Institution. Paytrail Oyj will be shown as the recipient on your bank or credit card statement and forward the payment to the merchant. For complaints, please contact the website the payment was made to.
- Paytrail Oyj
- Innova 2
- Lutakonaukio 740100
- Jyväskylä, FINLAND
Business ID 2122839-7
paytrail.com/en/consumer/information-about-paying
- SHIPPING & DELIVERY
- We are located in Finland, and all our products are shipped directly from our studio in Lohja. Products are dispatched within 2-7 business days. While we endeavor to deliver all orders promptly, delivery times may vary depending on the product and chosen delivery method. Any variations will be communicated separately on our online store pages. We ship to EU countries (excl. Malta and Cyprus).
- SHIPPING COSTS
- Finland: Delivery costs €6,90. Free shipping on all orders over €85 . To EU (excl. Malta and Cypros): Delivery costs €10,90. Free shipping on all orders over €140.
RETURNS & REFUNDS
We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Before returning the product, please contact our customer service (hammi@maiham.fi) . After your return request is approved, you will receive an email with shipping instructions and a return shipping label.
Once the product is returned to us, we will refund the price of the product as well as the handling and delivery costs at the time of purchase.
The customer is responsible for the costs of the return.
ITEMS THAT CANNOT BE RETURNED
Unfortunately, we cannot accept returns on gift cards.
REFUNDS
We will notify you once we have received and inspected your return to inform you if the refund has been approved. If approved, you will be automatically refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
UNCLAIMED SHIPMENTS
Unclaimed shipments are not considered returns. For orders not picked up, we charge the redemption amount of the package, and the shipping fee will not be refunded.
EXCHANGES
We do not offer an exchange service. The best way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
CUSTOMER SERVICE
Should you have any questions or concerns regarding returns or refunds, our customer service team is here to assist you every step of the way. You can reach us via email at hammi@maiham.fi.
The seller reserves the right to unilaterally change these delivery terms without prior notice.
If you encounter any issues with placing an order or delivery, please don't hesitate to contact our customer service team.
EARBIT / Maiham Oy
Nummentie 29
08100 Lohja
Finland
hammi@maiham.fi
